Practice Policies
GMS / Medical Card Registration:
Patients applying for GMS registration must provide a valid Medical Card number and PPS number. GMS registration is subject to verification of eligibility with the HSE and practice capacity.​​
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Zero Tolerance
We are committed to providing a safe and respectful environment.
Abusive, aggressive or threatening behaviour towards staff or patients will result in discontinuation of care and REMOVAL from the surgery. Where necessary, An Garda Síochána will be contacted.
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Appointments:
Appointments are available via ONLINE BOOKING and are allocated on a FIRST COME, FIRST SERVED basis, subject to clinical triage and capacity. Same-day appointments are not routinely available; urgent medical issues will always be assessed appropriately and triaged by a GP.
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Single Problem Only: Each consultation will address one medical issue per visit.
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Time Limit: Consultations are strictly limited to 15 minutes.
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Compliance: Patients exceeding the allotted time may be asked to leave to respect the schedule for others.
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Allocation of GP Services
Patients are registered with the practice NOT an individual GP. There is no entitlement to consult a specific named GP. The practice reserves the right to allocate appointments based on clinical need, availability and operational requirements.​
Prescribing & Controlled Drugs
Prescribing decisions are made in accordance with Medical Council and HSE guidance and remain at the professional discretion of the GP. Certain medications, including long-term benzodiazepines, Z-drugs and opioids / Inappropriate painkillers for chronic non-cancer pain, are NOT routinely prescribed.
Non GMS Services
​Our Medical Card Services offer essential support and guidance for navigating the healthcare system in Ireland. While the Medical Card covers many services, it does not include all GP medical assistance. Please familiarise yourself with the list of payable services available to Medical Card and GP Visit Card holders.
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A number of services are not covered under the GMS contract and patients can be required to pay directly for these services:​
Roaccutane (Isotretinoin) prescribing
Dermatological procedures including minor surgery
Specialised thyroid consultations
Weight management
Hair loss treatment
Medical examinations and reports for legal purposes
Driving licence medicals including eye test
Examinations relating to insurance policies
Pre-employment examinations
Examinations relating to fitness to drive​ ​
Sports medicals/reports
School entry examinations
Non-clinically indicated investigations ​
Some family planning services
Pregnancy tests
Dressings
Screening services (cervical smears - if falling outside the guideline of the national cervical screening programme)​
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​Click here to view the full list of services not covered under the government contract
​Blood testing / Phlebotomy
Due to increasing costs and workload, phlebotomy / blood tests is not covered under the GMS Contract
As a result, there is now a fee of €50 for blood tests for all medical card/GP visit card holders to be paid prior to consultation.​